Procedures for Requesting Official Transcript
Washington Adventist University has partnered with Parchment for convenient transcript ordering and delivery.
Online transcript ordering offers many benefits, including:
- Convenient 24/7 access
- Secure encrypted transactions
- Fast electronic transcript delivery worldwide
- Automatic order updates via mobile text alerts (optional) and email
- Online order tracking
- Ability to order multiple transcripts for multiple recipients in one order
- Ability to upload documents that must accompany your official transcript
- Advanced ordering to hold release until degree or semester grades are on record
Parchment account required
Do not have a Parchment account: The creation of an account with Parchment will be required upon submitting an initial transcript request. The service is secure and encrypted. When creating your account please be sure to include any former name you may have had while attending the institution.
To create your Parchment account go to: www.parchment.com/u/registration/23271146/institution
Have a pre-existing Parchment account: If you have previously created an account with Parchment there is no need to create a new account. Simply login to your existing account to begin your order.
Before you begin your order
- Consult the intended recipients(s) about the preferred transcript format. Electronic PDF transcripts are not accepted by all recipients, and the university will not reissue transcript orders or provide a refund for orders once they are processed. If the institution which will be receiving the transcript is within the network, but it is going to a specific person or office, you may need to select “send to another individual” in order to specify to whom it should be sent.
- Prepare agency-required forms that must be included with your transcript. Only documents that have been authenticated by the Office of the Registrar will be included. Examples of documents that will NOT be accepted as attachments include unofficial or official transcripts, diplomas, letters or correspondence, and copies of identity documents (e.g., passports, driver’s licenses, etc.).
- Have your credit or debit card ready. Washington Adventist University charges $11 for each official electronic transcript and $13.50 for official transcripts that will be mailed. Note: Parchment charges additional processing, shipping, and handling fees based on your selections.
- If you are a current student, you will be asked to provide your 7-digit ID number (Example: 0123456).
Order transcripts here: www.parchment.com/u/registration/23271146/institution
Cost
- Electronic: $11 per transcript
- Paper: $13.50 per transcript
Express Mail: Additional fees will vary depending on destination (Domestic vs. International). Request would need to be made before 10 a.m. to be mailed the same day. Otherwise, it will be processed the following business day. (Option only available for mailed transcripts and not electronic transcripts).
Order processing time
Electronic PDF transcripts: Electronic PDF transcripts are generally processed within 3-5 working days after receipt of your order. Please be sure the intended recipient will accept an official electronic transcript before selecting this option. To avoid potential problems with spam filters, please instruct the recipient to allow emails from Parchment (noreply@parchment.com)
Delivery method: Electronic transcripts are issued in a secure digital PDF format that must be downloaded by the recipient within 30 days. The recipient will receive instructions on how-to download the eTranscript. The recipient may download the eTranscript up to three times within 30 days after it is issued.
Paper transcripts: Paper transcripts are processed within 3-5 business days after receipt of your order and are subject to domestic and international shipping costs. Express shipping options are available for selection during the transcript ordering process. Please note: Express shipping costs are in addition to the cost of the transcript and will vary depending on destination (Domestic vs. International).
Processing delays
Your order may be delayed for the following reasons:
- Attachments: You have the ability to upload documents that must accompany your official transcript. Your attachment will be reviewed and is subject to approval. This may cause a slight delay in processing.
- Non-computerized students: If you attended prior to our records being digitized there will be a delay in processing as non-computerized records are maintained in an alternate location. Please plan for an additional 3 days for processing time.
- Name change: You had a name change since attending the institution. If when you created your account you either had not filled out the name variation section or the name you provided was not the name you attended under there can potentially be a delay in processing time.
- Peak transcript ordering time/holidays: You may be requesting a transcript during peak times in the Office of the Registrar (i.e. registration, graduation, etc.) or the university is closed for a holiday (i.e. Christmas vacation: where the university is closed for at least a week during Christmas break).
Transcript resend policy
Washington Adventist University will re-send a mailed or electronic transcript to the same address at no charge after 15 days and up to 30 days from the date of initial order. Requests for re-send before 15 days or after 30 days of initial order will require the placement of a separate order.
FURTHER DETAILS - www.wau.edu/current-students/registrar/transcript-requests.
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